Telus Internet Reviews
Before jumping the gun and signing up, feel free to read some Telus internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Telus reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Telus internet plan reviews.
Telus internet plans reviews
Are you hesitant to change internet plans? Check out the Telus internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Telus Reviews: Popular for the Right Reasons
With millions of customers nationwide, Telus has received its fair share of reviews. Fortunately, Telus reviews are very positive. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.
Last 365 days average
2.8
All time average
3.2
gg
west-end, british-columbia
Here's the customer review with the relevant keywords bolded using the tag:sign the contract at Metrotown, and all promises are not valid, try to contact them, was told the team moved to other shopping malls, and won't be back until next month when the contract can't be cancelled by then.
Sam
west-end, british-columbia
Setting it up and dealing with the representatives was horrendous. They gave me a deal and never implemented it. Then refused to take my phone calls or respond to my emails.
jjingco
port coquitlam, british-columbia
Where do I begin!? These 2 Telus employees came to our condo to sell their products last week (The Carmandy in Port Coquitlam, BC). They sold us on an internet plan and a mobile plan from Koodo. The internet dude took like 3hrs to drill some holes in the wall and left powder all over the floor. But the worst part is the Koodo plan - it turned out that their 2 employees that previously sol More
none
north-vancouver, british-columbia
Telus has been a good provider with high speeds and little to no outages.
JD
nc, alberta
Telus runs Fibre into every wealthy rural neighbourhood in the county but not to a block in the city with multi unit dwellings. On top of this, they charge me 100+ a month for slow DSL service while offering $60 plans for fibre customers. In addition, I negotiated a price for my contract specifically with no price increases. In 8 months, Telus raised my prices twice and require sitting on hold for More
Anonymous
batiscan, quebec
I PAY FOR MY INTERNET EVERY MONTH AND IN ADDITION I RECEIVE EXORBITANT ACCOUNTS EVERY 2 MONTHS
IR
seattle, british-columbia
Internet plan is extremely expensive. Navigating the online website is difficult. Wary of customer service and loyalty staff as they are determined to confuse and up-sell customers on things we don't need through a labyrinthine series of time-bounded discount codes that must be re-negotiated every few years to keep the bill lower.
Vasyl
edmonton, alberta
AWFULL INTERNET. Why I’m paying 70$ month FOR INTERNET THAT IS NOT WORKING!?!?!?!?!
dafo
québec, quebec
Very hard to contact them when there are problems. Customer services only on the web. No phone to reach them.
Freud
scott, quebec
The product is satisfactory but the price could be better
