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Fizz Internet Reviews

Before jumping the gun and signing up, feel free to read some Fizz internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Fizz reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Fizz internet plan reviews.

Client's Ranking
3.6
Network
3.6
Onboarding experience
3.7
Bill
4.1
Customer Service
3.1
Digital experience
3.6

Fizz internet plans reviews

Are you hesitant to change internet plans? Check out the Fizz internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Fizz Reviews: Canada's Bright New Star

Fizz has taken the country by storm. Everything from their advertisements to their services seems well-received by customers. Fizz reviews applaud the company's exceptional service with such low costs. In addition, users enjoy the company's simplicity, user interface, promotions and referral code program.

Last 365 days average

82 reviews

3.6

All time average

438 reviews

3.7

Fizz https://www.planhub.ca/img/logo/internet/fizz.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 438 3.7
Fizz
4
2023-04-30
I love Fizz!

Hello, I have been with Fizz for almost 2 years and I am very satisfied. Here's why: Why Fizz? · FIZZ is a direct subsidiary of Videotron and therefore uses the same networks, supports, connections, technicians as those of Videotron. · Plan Hub class Fizz #1 among several packages · All at a very competitive price. o Example: Internet: $45 for 60 Mbps unlimited internet, Wi-Fi modem and delivery i More

PlanHub

Mataze's
referral code

P62DG

Copy

2 people found this useful

Fizz
3
2023-06-15
Cell Phone Stolen: FIZZ

When my cell phone was stolen, FIZZ took 5 COMPLETE days before re-establishing the line with my number on my new cell phone. All this while telling me only "... we are working to solve the problem as soon as possible.". Not knowing how long to wait, I ended up getting a pre-paid phone for 1 month - which FIZZ never wanted to refund! So I changed company

PlanHub

1 person found this useful

Fizz
5
2023-04-05
Tremendous!!

Good morning! I live in the countryside and I pick up the signal very well! My plan only costs me $28+Tx with unlimited calls to Qc, unlimited texts & internet. In summary, I recommend FIZZ 100%, it's good and not expensive! Your unused internet data is added to your next month!!

PlanHub

Marjolaine 's
referral code

EW4RF

Copy

1 person found this useful

Fizz
2
2023-02-17
"Using Fizz in USA: Luck?"

Used Fizz within Quebec with no problem but when travelling in the USA with their US plan it is a lottery as some state may offer the service while other are not (Florida doesn’t work) In addition I had almost no reply from their support service except answers like : We are taking care of you… Be patient… We are looking at the problem … They answered me 1 week after a came back in Canada H More

PlanHub

1 person found this useful

Fizz
2
2023-01-27
Cellular Service in USA: Frustrating!

The cellular service in the USA does not work despite the sale of the USA plan Impossible to have answers and even less a resolution of the problem Very frustrating If you stay in Quebec it is ok but above all do not leave the province because nothing works anymore

PlanHub

1 person found this useful

Fizz
1
2024-10-27
Crossers

I requested a change to my internet package. They cancelled the change request without notifying me and now the package I had chosen is no longer available. Customer service admits that the cancellation was due to an error on their part, but they cannot offer me the package I had chosen again, they offer me a slower package for more money. You have definitely lost a customer.

PlanHub
Fizz
1
2024-10-21
Literally zero customer service

Never in my life have I had such a miserable experience with ANY business. They literally have zero customer service. They have no phone line, so your only choice is to use their live chat service which is utterly useless.Four times I tried to use it to resolve the same issue. On the third attempt I actually got someone who knew what they were doing, but could then not get back into contact with t More

PlanHub
Fizz
2
2024-10-13
Worst network

Their signal is terrible. Your speed test will show you that you get around 30-40% of what you pay for.

PlanHub
Fizz
4
2024-10-10
Not the best transparency

I've been with Fizz internet for over 3 years now. It rarely cuts off and when it did never long before returning. Modem reboots by itself now and then. Speed is stable, no problem streaming. Prices are among the lowest I've seen along with Virgin and some others. You have to remember that there is absolutely no client service phone lines, only online chat so if not comfortable with that, it's a c More

PlanHub
Fizz
2
2024-10-10
Lost modem, no customer service

I returned my modem with a fizz code. Canada Post lost my modem! I was unable to speak to any human being. Responses take at least 24-48 hours to be returned. Internet connection sometimes unstable. In short, if you want a minimum of service, forget this company!

PlanHub